গোপনীয়তা নীতি

১. পরিধি

This policy explains what personal data the Company collects from individuals, how it is processed, how it is shared with third parties, and how it is securely managed.

1.2 This policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or through a combination of information we hold or can access.

1.3 In this policy, "processing" refers to any operation that involves the use or collection of personal data. This includes the organisation, structuring, and storage of personal data.

1.4 Our services are intended for general users and are not available to anyone under the age of 18. We do not knowingly collect or receive personal information from individuals under 18, nor do we permit them to use our services. If we become aware that we hold any such information, we will delete it as promptly as possible.

২. আমাদের কাছে আপনার কোন ব্যক্তিগত তথ্য রয়েছে

When you access our Services and channels or visit our website, we collect personal information. In certain cases, we may also request specific personal information from you.

২.২ অন্যান্য ক্ষেত্রে আমরা আমাদের সেবা বা সেবা চ্যানেলের ব্যবহার বিশ্লেষণ করে অথবা তৃতীয় পক্ষের অংশীদারদের কাছ থেকে তথ্য গ্রহণের মাধ্যমে আপনার ব্যক্তিগত তথ্য সংগ্রহ করি।

৩. ব্যক্তিগত তথ্য প্রকাশের কোনো বাধ্যবাধকতা নেই

You are not required to provide personal information. However, in certain cases, failing to do so may prevent us from delivering our services or granting you access to the website.

৪. আমরা কোন ব্যক্তিগত তথ্য সংগ্রহ করি

The information we collect from you is non-personal and cannot be used to identify you.

4.3 Personal Data You Provide: This includes any personal data you voluntarily share with us when connecting to a third-party online trading platform through our service.

৪.৪ তৃতীয় পক্ষের প্ল্যাটফর্মের মাধ্যমে ট্রেড সুবিধার জন্য আপনি যে ব্যক্তিগত তথ্য সরাসরি প্রদান করেন তার মধ্যে রয়েছে: আপনার পূর্ণ নাম, ঠিকানা, ফোন নম্বর এবং ইমেইল ঠিকানা।

৫. ব্যক্তিগত তথ্য প্রক্রিয়াকরণের আইনি ভিত্তি ও কারণসমূহ

Your personal data is processed by the Company for the purposes described in this section, in accordance with the applicable legal basis for each.

৫.৩ বৈধ স্বার্থ সুরক্ষায় প্রয়োজনীয় প্রক্রিয়াকরণ সম্পর্কে বিস্তারিত জানতে আমাদের ইমেইলে যোগাযোগ করুন।

5.4 Below is a list of the reasons and legal bases on which we may process the information you provide:

৬. তৃতীয় পক্ষের কাছে ব্যক্তিগত তথ্য স্থানান্তর

6.1 The Company may also share personal data with third-party companies that provide services on our behalf, including hosting and storage, IP address data processing, and user experience analytics.

6.2 You may request that we share specific personal data with third-party trading platforms. Where you do so, we will transmit the personal data you have provided to us to those platforms. Use of your personal data by those platforms is governed by their own privacy policies. Your personal data may be shared with more than one trading platform.

6.3 The Company may share personal data with affiliated entities or business partners. This enables the Company to access the resources needed to improve and refine the products and services it provides to customers.

৬.৪ তৃতীয় পক্ষের অধিকার বা সম্পদ সুরক্ষার জন্য প্রয়োজন হলে কোম্পানি নিয়ন্ত্রক, স্থানীয় বা অন্যান্য সরকারি কর্তৃপক্ষের কাছে ব্যক্তিগত তথ্য প্রকাশ করার অধিকার সংরক্ষণ করে।

We may share your personal data with prospective investors, buyers, or lenders in connection with any transaction involving the Company or any other company within the Group — including the transfer or sale of assets — or as part of a merger, restructuring, consolidation, or insolvency proceeding affecting the Company or any Group entity.

৭. তৃতীয় পক্ষের কুকি এবং পরিষেবাসমূহ

We may use third-party services on our website, such as advertising networks and analytics providers. These companies may also use cookies or similar tracking technologies.

7.2 Cookies are small text files placed on your device each time you visit or access the website. They collect information about your preferences and browsing habits to enhance your experience, remember your settings, and tailor products and services to your needs. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are temporarily stored on your device and remain active only until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a set period after your browser is closed. They are used to recognise you as a returning user and help facilitate re-entry to the website.

Please be aware that if this occurs, some or all website features and functions may not work as expected.

Online Tracking Notice: This service does not currently support Do Not Track signals.

৮. ব্যক্তিগত তথ্য সংরক্ষণ

8.1 The Company will retain your personal data for as long as necessary to fulfil the processing purposes described in this Policy, or for any longer period permitted by applicable laws, regulations, policies, or orders.

8.2 We will share your information with third-party trading platforms for 12 months. If you consent to continued sharing, we will extend this for a further 12 months.

We periodically review the personal data we hold to confirm it is no longer needed.

৯. আন্তর্জাতিক ট্রান্সফার

৯.১ আপনার ব্যক্তিগত তথ্য অন্য দেশে বা আন্তর্জাতিক সংস্থায় স্থানান্তরিত হতে পারে। কোম্পানি আপনার ব্যক্তিগত ডেটা সুরক্ষিত রাখতে এবং আপনি যাতে আপনার অধিকার প্রয়োগ করতে ও কার্যকর আইনি প্রতিকার পেতে সক্ষম হন, তা নিশ্চিত করতে সকল প্রয়োজনীয় পদক্ষেপ গ্রহণ করে।

9.3 The Company can provide information about the security measures in place to protect your personal data when transferred to third-party countries or international organisations. To request this information, email us at: support@hishaboton.com

১০. ব্যক্তিগত তথ্যের নিরাপত্তা

We have implemented appropriate organizational and technical measures to keep personal data secure, including safeguards against its accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that the security of your personal information will be maintained without error. We are not liable for any indirect, incidental, or consequential loss arising from the use or disclosure of personal information, including — but not limited to — transmission errors, unauthorized access by third parties, or disclosure resulting from circumstances beyond our control.

10.3 Where required by legal obligations or circumstances beyond our control, we may need to share your personal data with third parties, including government authorities. In such cases, we cannot control how those third parties handle the security of your personal data.

Transmitting personal data over the internet carries inherent security risks. The Company cannot guarantee the security of any personal data you send to us via the internet.

১১. তৃতীয় পক্ষের ওয়েবসাইটের হাইপারলিংক

11.1 Our website contains links to third-party sites and applications. These sites and applications are not under our control, and we are not responsible for any personal data they collect or process. This policy does not apply to any activities conducted through those external sites or applications.

When visiting any third-party website or app, we strongly recommend reading their privacy policy before accessing or using their services. We also advise caution when sharing any personal data with them.

১২. এই নীতিতে পরিবর্তন

১২.১ এই নীতি যেকোনো সময় পরিবর্তন হতে পারে। কোনো পরিবর্তন আনা হলে, আমাদের ওয়েবসাইটে আপডেট করা নীতি প্রকাশের মাধ্যমে আপনাকে অবহিত করা হবে।

১২.২ যখন এই নীতিতে উল্লেখযোগ্য পরিবর্তন আনা হয়, তখন আমরা আপনাকে যথাযথভাবে অবহিত করব এবং আমাদের ওয়েবসাইটে একটি ঘোষণা প্রকাশ করব।

১২.৩ যেকোনো সংশোধনী, যদি আলাদাভাবে উল্লেখ না থাকে, সংশোধিত নীতিমালা প্রকাশের তারিখ থেকে কার্যকর বলে গণ্য হবে।

১৩. আপনার অধিকারসমূহ

13.1 You have the right to request that we verify the accuracy of your personal data, correct any inaccuracies, and delete any personal data we no longer require. You may also restrict the type and scope of personal data processing at any time.

If you are a resident of the EEA, please visit this page. These rights apply to the personal data you provide to us. To exercise any of these rights, please contact us at the email address below.

13.3 Right of Access You may request access to the personal data the Company holds and processes about you. The Company will provide one electronic copy of your current personal data at no charge. A reasonable fee may apply for any additional copies. Where requested, data will be provided in electronic format. The right of access to personal data must not infringe the rights and freedoms of others. If fulfilling a request would adversely affect the rights or freedoms of another individual, the Company may refuse or limit its response accordingly.

13.4 Right to Rectification The Company has the right to correct inaccurate personal data. You may also request the completion of incomplete personal data held about you, taking into account the purposes for which it is processed.

13.5 Right to Erasure This right applies in the following circumstances: (a) the personal data is no longer necessary for the purposes for which it was collected or processed; (b) you have withdrawn consent and there is no other legal basis for processing; (c) you object at any time, on grounds relating to your particular situation, to processing of personal data carried out on the basis of our or a third party's legitimate interests; (e) the personal data has been unlawfully processed; or (f) the personal data must be erased to comply with a legal obligation applicable to the Company. This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defence of legal claims.

13.6 Restriction of Processing If you have concerns about the accuracy of your personal data, you may request that the Company restrict its processing. Where such a restriction is requested, your personal data may only be stored unless you provide consent, or where necessary for the establishment, exercise, or defence of legal rights, for the protection of the rights of another natural person, or where a substantial public interest within the European Union or a member state exists.

১৩.৭ ডেটা পোর্টেবিলিটির অধিকার যদি আপনার ব্যক্তিগত ডেটা স্বয়ংক্রিয় পদ্ধতিতে প্রক্রিয়া করা হয় এবং এটি আপনার সম্মতি বা আপনি যে চুক্তির পক্ষ সেই চুক্তির ভিত্তিতে পরিচালিত হয়, তাহলে আপনি কোম্পানিকে প্রদান করা আপনার ব্যক্তিগত ডেটা পর্যালোচনা করার আইনগত অধিকার রাখেন। প্রযুক্তিগতভাবে সম্ভব হলে, আপনি অনুরোধ করতে পারেন যে আপনার ব্যক্তিগত ডেটা সরাসরি কোম্পানি থেকে অন্য কোনো নিয়ন্ত্রকের কাছে স্থানান্তর করা হোক। ডেটা পোর্টেবিলিটির অধিকার প্রয়োগ করলে ডেটা মুছে ফেলার অধিকারের আওতায় আপনার বিদ্যমান অধিকারগুলো পরিবর্তিত হয় না। ডেটা স্থানান্তরের এই অধিকার অন্য কারো অধিকার বা স্বাধীনতায় হস্তক্ষেপ করে না।

13.8 Right to Object You have the right to object at any time to the processing of your personal data based on the legitimate interests of the Company or a third party, including profiling carried out on that basis. If we cannot demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, we must cease processing your personal data, unless it is necessary for the establishment, exercise, or defence of legal claims. You also have the right to object at any time to the processing of your personal data for direct marketing purposes.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your personal data at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal. You also have the right to lodge a complaint with your supervisory authority. For personal data processing within the European Union, you may appeal to the supervisory authority established by a member state to protect individuals' fundamental rights in connection with personal data. EU and member state law may limit your rights regarding your personal data as detailed in this Section 13.

Under Section 13 of this Agreement, we will respond to your request within one month of receipt. Where requests are complex or numerous, this period may be extended by up to two additional months. If an extension is required, we will notify you within one month of receiving your request, along with the reason for the delay.

13.11 Subject to the provisions of Section 13, information requested under your rights in that section will be provided free of charge. If a request is unfounded or excessive — particularly where requests are repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act on the request.

If we have reasonable doubt about the identity of the person submitting a request, we may ask them to provide satisfactory verification of their identity.